Managed IT Services

Managed IT Services

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Technology is becoming more and more ingrained in the workplace. Nearly everything you do is tied to technology in some way.
The problem is that managing your business technology can become an overhead that splits your focus from driving your business forward and drains your internal resources.

That’s where outsourcing your IT support functions to the Hawkins Consulting Managed IT Services team fits into the picture.

What is Managed IT Services?

It’s an IT support model that provides you with continuous maintenance, management, monitoring, and security for your mission-critical IT environment and assets. These services are tailored to your organization’s specific requirements and bundled within a simple, predictable monthly subscription payment.

Combining These Essentials into a Managed IT Services Offering Allows Your Company to Grow Without IT Headaches and Roadblocks

Hawkins Consulting will provide your staff with access to tools that allow them to work collaboratively from various locations. They can work from home, or a local café, anywhere that has an internet connection. Our Online Collaboration Services can include video conferencing, file sharing, chat, and more. This service allows your businesses to save on travel costs and increase productivity by allowing staff to work from anywhere with an internet connection. Additionally, online collaboration services can help businesses improve communication and collaboration between employees and with customers and vendors.

Working remotely requires a secure connection to your company’s networks and this is where a VPN comes in. It secures a connection, whether it being from a home network, a coffee shop, or a cellular phone. Hawkins Consulting provides VPN services to businesses to help them securely connect to their network from anywhere. A VPN can improve communication and collaboration between employees by allowing them to securely access files and applications from any location.

Hawkins SD-WAN services are revolutionizing how businesses connect to the internet and optimize their WAN performance. SD-WAN enables enterprises to dynamically route traffic over any transport, including public internet, to reduce costs and improve application performance. The result is a more agile and cost-effective WAN that can be quickly adapted to changing business needs.
SD-WAN services are delivered via a software-defined platform that abstracts the underlying physical infrastructure from the logical network. This enables enterprises to easily provision and manage their WAN without the need for complex hardware configurations.

Anywhere a staff member has an issue, the Hawkins Consulting team can connect to their PC remotely and provide support. On-side desktop support is also available for support that cannot be done remotely, including hardware deployment and installation. Hawkins Consulting’s team of IT support specialists are certified in a wide range of desktop support technologies, and our enterprise-level tools allow us to quickly and efficiently resolve any issues that may arise. This includes the ability to deploy software, patch management, run scripts, and more. With our extensive knowledge and experience, Hawkins Consulting is able to provide top-notch service to our clients.

Hawkins Consulting’s Virtual file services allow you to store and share files in the cloud. This can help you save on storage costs, and increase accessibility and collaboration by allowing employees to access files from any location with an internet connection.
Our on-prem file services provide your business with the capacity to store and share files on your own servers. This can provide more control over data security and sometimes delivers better adherence to industry-specific compliance standards.

Your data and workflow is central to what you do every day. Protecting those assets is top priority for our team. Hawkins Consulting offers data and workflow backup solutions to help businesses protect their critical data. Our automated, comprehensive, and verified backups are designed to meet the needs of businesses of all sizes and can be tailored to fit your specific requirements.

We offer Windows and Linux server management services to help businesses keep their servers running smoothly. Our experienced team can provide 24/7 monitoring and support, as well as handle patching, updates, and security.

Hawkins Consulting provides network security services to help businesses protect their data and infrastructure. Our services include firewalls, intrusion detection and prevention, and vulnerability scanning. Network security as a service can provide a number of benefits to your business, including increased protection against cyber threats, reduced IT costs, and improved compliance.

Hawkins Consulting can provide network design and management services to help businesses build and maintain a reliable and efficient network. Our services include network planning, installation, and configuration. We can also provide ongoing support and maintenance to keep your network running smoothly.

Hawkins Consulting can help you with all your IT purchasing needs, from specifying and sourcing equipment to delivery and setup. We only provide fully-functional equipment, so you don’t need to worry about any set up or configuration on your end. And because of our relationships with vendors, we can get the best prices for our clients. So if you need help with any aspect of IT purchasing, Hawkins Consulting is the company to trust.

Hawkins Consulting takes the burden of IT Support off your shoulders. Let us handle the IT support, so you can more easily pursue your organizational growth objectives.

What are the Advantages of Managed IT Services?

  • An entire team of IT professionals on your side
  • 24/7/365 cybersecurity monitoring
  • Confidence in your IT support and IT security posture
  • High-level IT consulting for go-forward business growth initiatives
  • Timely IT incident response 
  • Answers and troubleshooting for day-to-day employee questions

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